Manufacturer Warranty
One (1) Year Limited Warranty
Our Promise
We've designed high-quality products so that it can grow with both your child and family. Because of this, our products are covered by a manufacturer's limited warranty, starting from the day it was purchased.
We've designed high-quality products so that it can grow with both your child and family. Because of this, our products are covered by a manufacturer's limited warranty, starting from the day it was purchased.
Manufacturer Warranty
All WonderFold products are covered by our comprehensive manufacturer warranty to ensure your complete satisfaction and peace of mind.
Warranty Coverage
Our warranty covers defects in materials and workmanship under normal use for the following periods from the date of purchase:
- Stroller Wagons: 1 year limited warranty on frame and structural components
- Accessories: 90 days limited warranty
- Replacement Parts: 30 days limited warranty
What Is Covered
- Manufacturing defects in materials
- Defects in workmanship
- Structural frame issues under normal use
- Wheel and brake mechanism defects
What Is Not Covered
- Normal wear and tear
- Damage from misuse, abuse, or neglect
- Damage from accidents or improper assembly
- Unauthorized modifications or repairs
- Cosmetic damage that does not affect functionality
- Products purchased from unauthorized retailers
How to Make a Warranty Claim
To initiate a warranty claim, please contact our customer service team with:
- Proof of purchase (order number or receipt)
- Product model and serial number
- Detailed description of the issue
- Photos or videos showing the defect
Warranty Resolution
If your claim is approved, we will, at our discretion:
- Repair the defective product
- Replace the defective product or component
- Issue a refund for the purchase price
Contact Us
For warranty claims or questions, please contact our customer service team. We are committed to resolving any issues promptly and ensuring your satisfaction with our products.